bdg11 FAQ — All your questions
answered in one place

If a match is stopped due to rain or any other reason and no result is reached, bdg11 marks the bet as void (cancelled) in line with international rules. The full amount of a void bet is returned to your account. If part of the match has been completed and a result is determined (for example, under the Duckworth-Lewis method), that bet is settled accordingly. Contact support for the terms and conditions of specific markets.

bdg11 offers a wide range of cricket markets — Match Winner, Toss Winner, Top Batsman, Top Wicket-Taker, First Over Runs, Powerplay Score, Innings Total and much more. For example, in a Bangladesh vs India T20 match you can bet on everything from the match result to the number of sixes in a specific over.

Yes, bdg11 offers in-play or live betting. Odds change continuously during the match — new markets can open after every ball and every wicket. To place a live bet, make sure your account has enough balance and select the "Live" tab on the match betting page. Quick decisions matter, as odds change rapidly depending on what is happening in the match.

Yes, bdg11 offers betting on BPL, IPL, T20 World Cup, ICC tournaments and various international series. Bangladesh Tigers matches have dedicated special markets. The list of available matches is updated regularly in the cricket section. Use the separate filter for each tournament to easily find the event you want.

Bet limits at bdg11 vary depending on the market and type of event. High-profile matches in major tournaments generally have higher limits, while smaller markets have lower ones. The specific limit is shown in real time on the betting slip. For more details, ask directly in live chat — our support team can help you in Bengali.

The minimum deposit amount at bdg11 is ৳100 across all payment methods. That means whether you use bKash, Nagad, Rocket, Upay, or bank transfer, you can add balance to your account starting from just ৳100. This is particularly convenient for new players, as you can start small and gradually increase your budget.

bdg11 does not charge any deposit fee of its own. However, your mobile banking or bank account provider may apply a small transaction charge — this depends entirely on that service provider's own policy. For example, bKash or Nagad may charge a small fee based on their own cash-out rates. The full amount you deposit goes into your gaming balance from bdg11's side.

Log in to bdg11, then go to the Deposit menu and select the "bKash" option. Send payment from your bKash app to the number shown on screen. Enter the amount (minimum ৳100), copy the transaction ID, and paste it into bdg11's deposit form before submitting. Your balance is usually updated within a few minutes. If you have any trouble, contact live chat.

Yes, Nagad is a supported payment method at bdg11. The process is the same as bKash — select "Nagad" on the deposit page, send money from your Nagad app to the number provided, and confirm the transaction ID. You can start from a minimum of ৳100. Nagad deposits are accepted at any time of night as well, because bdg11's payment system is active around the clock.

bdg11's live casino tables have different limits for players with different budgets. Lower-stakes tables are available to start with, while high-roller tables allow larger bets. The specific limits for each table are shown next to each game in the lobby. New players can practice at lower-limit tables and gradually move up to higher ones.

Baccarat is a popular live casino card game where you bet on one of three outcomes: Player, Banker, or Tie. The side whose hand total is closest to 9 wins. At bdg11, multiple providers including Evolution Gaming run Baccarat tables. The game is played live on video with a real dealer, so the experience is very close to a real casino.

Roulette is not complicated at all. A wheel is spun and a ball lands on a number — that is the result. You can bet in various ways: on a specific number, red or black, odd or even, high or low numbers. bdg11 offers live dealer roulette tables including European and American roulette. Ask our live chat for guidance in Bengali.

Yes, both Teen Patti and Andar Bahar are available in the live casino at bdg11. Teen Patti is the traditional three-card game from South Asia — the highest-ranked hand wins. Andar Bahar is even simpler: a joker card is revealed, then you bet on whether the matching card will come on the Andar (left) or Bahar (right) side. Both games are very familiar to Bangladeshi players.

Yes, bdg11's live casino is fully mobile-friendly. Opening bdg11 in a smartphone browser displays all live tables clearly. The interface automatically adapts to your screen size. Use a stable internet connection for the best experience, as live video streaming requires a good data speed.

Yes, withdrawals at bdg11 are available 7 days a week, 24 hours a day. Requests made on Friday, Saturday, or at 2 AM follow the same process. Money typically arrives within 5 to 30 minutes. Bank transfers may be slightly affected by banking hours, so there is a chance of a longer wait in those cases.

The minimum withdrawal amount at bdg11 is ৳1,000. This means you cannot make a withdrawal until at least ৳1,000 has accumulated in your balance. This limit applies equally across all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Once your winnings reach this limit, you can request a withdrawal right away.

No, at bdg11 withdrawals can only be made to a payment account in your own name. Sending money to a third-party wallet or bank account is not possible, for security and fraud prevention purposes. The name on your bdg11 account and the name on your payment method must match. If you have any issues, contact support for verification.

To withdraw winnings earned using bdg11's welcome bonus, you must first meet the wagering requirements. Wagering is calculated on the bonus amount only. Example: if you receive a ৳1,000 bonus, you must complete ৳10,000 in bets under a 10x requirement. After that, winnings from the bonus move to your main balance and can be withdrawn if the amount is ৳1,000 or more.

Withdrawals via mobile banking (bKash, Nagad, Rocket, Upay) at bdg11 are generally completed within 5 to 30 minutes. Bank transfers may take a little longer due to the bank's processing time. If your account has not been verified before, your first withdrawal may take slightly more time. Subsequent withdrawals are usually faster.